Click on one of the people below to find out more information.

Management

Cliff Spangler
General Manager
(833) 754-6297

    After attending the University of California, Los Angeles, and graduating with a degree in Sociology, a vacation to the Blue Ridge Mountains of North Carolina changed Cliff Spangler's life. Cliff and his wife fell in love with the area and decided to raise a family in Charlotte, N.C.

    After moving east, Cliff joined Hendrick Automotive Group in 1998 as a sales associate at Hendrick Lexus on Independence Boulevard in Charlotte. A consistent top performer, Cliff achieved the 2003 Pinnacle Award from Hendrick Automotive Group for being the company's top sales associate of highline vehicles.

    The following year, Cliff was promoted to New Car Manager at Hendrick BMW, also in Charlotte. Cliff's department's sales increased and helped Hendrick BMW become the best-selling luxury brand in the greater Charlotte area. The dealership has since earned twelve consecutive BMW Center of Excellence awards and was named the number-one BMW dealership in the country in 2011, 2012, and 2013 based on sales, service and customer satisfaction.

    Cliff showed promise as a team leader and was promoted in 2012 to General Manager of Hendrick BMW Northlake located at the Hendrick Luxury Auto Mall at Northlake in Charlotte. After a successful start up at the Hendrick BMW Northlake location, Cliff was promoted to General Manager for Hendrick BMW & Hendrick MINI located on Independence blvd. 

Cliff and his wife have a daughter. The family resides in Charlotte.


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Hout Ly
Variable Operations Manager


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Nick Hill
Sales Manager


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Thomas Birdsall
Assistant Pre-Owned Manager
980-245-4559

I was born in Ann Arbor, Michigan, but moved to southwestern Ohio when I was around 7 years old.  After graduating high school, I found my way back up to Michigan and enrolled in a small business school with known automotive ties-Northwood University.  I graduated from Northwood in May of 2015 with a degree in Automotive Marketing & Management.

It was at Northwood that I came into contact with people inside the Hendrick Automotive organization, and came down to Charlotte to interview.  Hendrick BMW/MINI felt like a good fit for me immediately and I've been proud to call Charlotte my home ever since. 

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Donny Warren
Service Manager
(833) 754-6297

    I began my passion for cars at a young age when my dad would take me to the local racetrack in Virginia as a kid.  I began racing and wrenching on go-karts at the age of 12, and traveled all over the east coast doing so. It was then that I knew I wanted to make a career in the automotive industry. 

    I began my career as an automotive technician with MINI in 2009, and moved to Hendrick MINI in 2010. In 2013, I was proud to be promoted to Shop Foreman, and eventually became the Service Manager in 2015. 

    I love the brand, the company, and enjoy helping our awesome clients on a daily basis.

 


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Ray Pachick
Parts Manager
(833) 754-6297

    I grew up in Mountaintop PA, and have an Associate degree in Automotive Technology. In 2000, I moved down to Charlotte NC when I started working for Hendrick BMW as a technician. Hard work and dedication allowed me to advance in the company, and I moved up to be a Service advisor. After some time I was promoted to Parts manager at Hendrick MINI. I have been with the company for 18 years.

    I love spending time with my family when I am not at work.

 


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Emily Smith
Guest Service Manager
(888) 845-4263


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Sales

Forrest Holston
Motoring Advisor
(833) 754 6297

    I come to Charlotte through way of Mobile Alabama.  I attended the University of Southern Mississippi.  I joined the Hendrick team in August of 2017 and have been with Hendrick Mini since May of this year.  I have an 18 month old daughter and we have fun going to local splash pads on my off day or going to eat at Cowfish.  While I enjoy all the MINIS, the Carbon Edition is my favorite.   

 


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Sean Pires
Motoring Advisor
(833) 754-6297


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Brian Barrack
Motoring Advisor


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Jonathan Sosa
Motoring Advisor


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Jordon Roberts
Motoring Advisor


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Lauren McClain
Motoring Advisor


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Service

Jose Tejeda
Service Advisor
888-479-8284


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Michelle Stewart
Service Assistant


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Eric Snyder
Parts And Service Advisor
(833) 754-6298


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Justin Carr
MINI Lead Technician
(833) 754-6298


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Jorge Bravo
MINI Technician
(833) 754-6298


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Rick Longbrook
MINI Technician
(833) 754-6298


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Nick Faillace
MINI Technician
(833) 754-6298


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Nick Hudson
MINI Technician
(833) 754-6298


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Chris Brewer
MINI Technician
(833) 754-6298


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Chuck Lauria
MINI Technician
(833) 754-6298


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Luis Jaramillo
MINI Technician


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Parts

Katlynn Farrell
Parts Advisor


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Robert Mason
Parts Assistant
(833) 754-6298


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FINANCE

Andres Gil
Finance Manager
980-245-4559

I was born in 1992 in a small town near Boston Massachusetts to a small family with only one older brother. Soon after my birth, my family decided to move back to Medellin, Colombia. There, I grew and integrated into that happy and joyful culture of the Colombian people. Surrounded by a much bigger family (25 uncles and aunts between my two parents), I not only learned their culture, but I also became fluent in reading, writing and speaking Spanish.

Then, in 2002 my family decided to move back to the States in hope of a much greater future for me and my brother. I started the 5th grade at Greenway Park Elementary and moved on to McClintock Middle School where I would enjoy all my middle school years. As I became more integrated into this new and wonderful country, I developed a passion for music and sports, something I would carry on through my high school years. This passion led me to 5 years in the schools orchestra and 4 years of varsity soccer at East Mecklenburg High School and Sunvalley High School. As soon as I was able to, I started working at the age of 15. I started as a bagger at Food Lion and soon moved into a cashier, stocker, and finally frozen food supervisor.

After I graduated high school, I got the great opportunity to start working for Hendrick BMW at the age of 18 as a lot porter. Meanwhile, I continued my studies and found myself very interested in the Law Enforcement field. I joined the Criminal Justice program at SPCC and received my Associates degree. I planted my roots in Charlotte N.C, bought my first house and had a beautiful daughter named Camila. My passion for cars continued to grow over those of Law enforcement and new opportunities opened at Hendrick BMW, I took on some more responsibilities and moved into the internet marketing sector of the store; ultimately leading me to an even greater opportunity as the assistant/inventory manager of the Pre-owned department. After taking some time off to travel the world, I returned to Hendrick BMW as a Pre-Owned Client Advisor.

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Ryan Armstrong
Finance Manager


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Guest Services

Mayia Portee
Guest Services


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Cassidy Greany
Guest Services


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Ryan Apple
Guest Services


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Samantha Apple
Guest Services


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Hunter Todd
Guest Services


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