After attending the University of California, Los Angeles, and graduating with a degree in Sociology, a vacation to the Blue Ridge Mountains of North Carolina changed Cliff Spangler's life. Cliff and his wife fell in love with the area and decided to raise a family in Charlotte, N.C.

    After moving east, Cliff joined Hendrick Automotive Group in 1998 as a sales associate at Hendrick Lexus on Independence Boulevard in Charlotte. A consistent top performer, Cliff achieved the 2003 Pinnacle Award from Hendrick Automotive Group for being the company's top sales associate of highline vehicles.

    The following year, Cliff was promoted to New Car Manager at Hendrick BMW, also in Charlotte. Cliff's department's sales increased and helped Hendrick BMW become the best-selling luxury brand in the greater Charlotte area. The dealership has since earned twelve consecutive BMW Center of Excellence awards and was named the number-one BMW dealership in the country in 2011, 2012, and 2013 based on sales, service and customer satisfaction.

    Cliff showed promise as a team leader and was promoted in 2012 to General Manager of Hendrick BMW Northlake located at the Hendrick Luxury Auto Mall at Northlake in Charlotte. After a successful start up at the Hendrick BMW Northlake location, Cliff was promoted to General Manager for Hendrick BMW & Hendrick MINI located on Independence blvd. 

Cliff and his wife have a daughter. The family resides in Charlotte.

    I began my passion for cars at a young age when my dad would take me to the local racetrack in Virginia as a kid.  I began racing and wrenching on go-karts at the age of 12, and traveled all over the east coast doing so. It was then that I knew I wanted to make a career in the automotive industry. 

    I began my career as an automotive technician with MINI in 2009, and moved to Hendrick MINI in 2010. In 2013, I was proud to be promoted to Shop Foreman, and eventually became the Service Manager in 2015. 

    I love the brand, the company, and enjoy helping our awesome clients on a daily basis.

    I grew up in Mountaintop PA, and have an Associate degree in Automotive Technology. In 2000, I moved down to Charlotte NC when I started working for Hendrick BMW as a technician. Hard work and dedication allowed me to advance in the company, and I moved up to be a Service advisor. After some time I was promoted to Parts manager at Hendrick MINI. I have been with the company for 18 years.

    I love spending time with my family when I am not at work.

    My name is Tikia S. Black, formally Boulware. I was born here in Charlotte N.C.  In my earlier career, I worked for NCDMV as a Title Clerk, where I first discovered my love for cars and people.

    I started my journey with Hendrick Automotive Group in 2014. During my time here I have excelled in many different areas. I originally started in the consolidated office as a title clerk and soon transitioned to be the finance assistant for Hendrick BMW. From F&I assistant; I was promoted to Finance Manager at Hendrick BMW in April of 2017, and have recently joined the MINI team as of April 2018.

    When I'm not working I enjoy going to the movies, exploring new restaurants, going on road trips, and most importantly spending time with my family. 

    I come to Charlotte through way of Mobile Alabama.  I attended the University of Southern Mississippi.  I joined the Hendrick team in August of 2017 and have been with Hendrick Mini since May of this year.  I have an 18 month old daughter and we have fun going to local splash pads on my off day or going to eat at Cowfish.  While I enjoy all the MINIS, the Carbon Edition is my favorite.   

    I originally was in radio and television production, but I always had a love affair with cars.  After restoring several 1957 Chevys I made the leap to NASCAR, and moved to Charlotte in 1991 to work in racing for the next 25 years with NASCAR sponsors DuPont, Stanley, Tide and many more.  

    I am currently on my ninth BMW, and have 3 in the driveway, along with a Chevy Silverado. The total mileage for my fleet is over a million miles, so I know what it takes to make a vehicle last, that's why I enjoy being a Service Advisor here at Hendrick MINI.

    I was born and raised in a small town in New Mexico. I always wanted to move somewhere with a lot of beautiful vegetation as New Mexico is mostly desert. Therefore, when I got the opportunity to move here I jumped on it! I have been here for about 8 years now and I love it. I have been in the customer service industry since I was old enough to work, but my goal has been to work in the automotive industry and still have direct contact with the public, so this job is perfect for me.

    I am excited to be a part of the Hendrick family. I love the MINI brand and I am proud to be a part of the team here and have the opportunity to grow with the company and community.