Click on one of the people below to find out more information.


Cliff Spangler
General Manager
(833) 754-6297

    After attending the University of California, Los Angeles, and graduating with a degree in Sociology, a vacation to the Blue Ridge Mountains of North Carolina changed Cliff Spangler's life. Cliff and his wife fell in love with the area and decided to raise a family in Charlotte, N.C.

    After moving east, Cliff joined Hendrick Automotive Group in 1998 as a sales associate at Hendrick Lexus on Independence Boulevard in Charlotte. A consistent top performer, Cliff achieved the 2003 Pinnacle Award from Hendrick Automotive Group for being the company's top sales associate of highline vehicles.

    The following year, Cliff was promoted to New Car Manager at Hendrick BMW, also in Charlotte. Cliff's department's sales increased and helped Hendrick BMW become the best-selling luxury brand in the greater Charlotte area. The dealership has since earned twelve consecutive BMW Center of Excellence awards and was named the number-one BMW dealership in the country in 2011, 2012, and 2013 based on sales, service and customer satisfaction.

    Cliff showed promise as a team leader and was promoted in 2012 to General Manager of Hendrick BMW Northlake located at the Hendrick Luxury Auto Mall at Northlake in Charlotte. After a successful start up at the Hendrick BMW Northlake location, Cliff was promoted to General Manager for Hendrick BMW & Hendrick MINI located on Independence blvd. 

Cliff and his wife have a daughter. The family resides in Charlotte.

Chris Beaver
Variable Operations Manager
(833) 754-6297

Donny Warren
Service Manager
(833) 754-6297

    I began my passion for cars at a young age when my dad would take me to the local racetrack in Virginia as a kid.  I began racing and wrenching on go-karts at the age of 12, and traveled all over the east coast doing so. It was then that I knew I wanted to make a career in the automotive industry. 

    I began my career as an automotive technician with MINI in 2009, and moved to Hendrick MINI in 2010. In 2013, I was proud to be promoted to Shop Foreman, and eventually became the Service Manager in 2015. 

    I love the brand, the company, and enjoy helping our awesome clients on a daily basis.


Ray Pachick
Parts Manager
(833) 754-6297

    I grew up in Mountaintop PA, and have an Associate degree in Automotive Technology. In 2000, I moved down to Charlotte NC when I started working for Hendrick BMW as a technician. Hard work and dedication allowed me to advance in the company, and I moved up to be a Service advisor. After some time I was promoted to Parts manager at Hendrick MINI. I have been with the company for 18 years.

    I love spending time with my family when I am not at work.


Deborah O'Keeffe
Digital Marketing & Media Manager

    I grew up in Burlington, CT and after finishing high school, I moved to Poughkeepsie, NY to attend Marist College, where I received my B.A. with a double concentration in Digital Media / Graphic Design & Photography / Art History with a minor in Psychology. While attending school I was fortunate enough to have had an internship at Walt Disney World in Florida and The Gallery of Photography in Dublin, Ireland, where I not only learned valuable knowledge about my field of interest, but also about the work force that awaited me after graduation.

    In 2002, I graduated from Marist College, and moved to New York City to pursue a career in the graphic design, and was able to intern at Conde Nast for a short time, and worked in the film industry as a PA. My time in the city was brief because the travel bug bit, and I was off to see the word for the next 2 years. During that time, I accumulated an array of job skills and talents taking on odd jobs here and there to support my travel. I soon realized it was time to enter back into the "real world", and to do so I decided to go back to school for another degree, this time in Web Design, which is what led me to Charlotte, NC.

    After earning my degree at the Art Institute of Charlotte in 2007, I became an Art Director for a small local company and was there for 6 years. After a year off to be a stay-at-home mom, I was fortunate enough to hear about an opening with Hendrick BMW as their in-house photographer. I started with Hendrick BMW in 2013. Over the years I took on more and more of a creative role not only at BMW but also our Hendrick MINI store. I also become more involved in the marketing side of things, and in December of 2016 right after my 3-year anniversary I was offered the position as Digital Marketing & Media Manager for Hendrick BMW/MINI.

    My time here has been an eye opening experience. I have finally found a place that is more than a job, it's a family where there is true respect for one another and a common goal of team work. I look forward to many more years!

    I currently live in Indian Trail with my husband and two kids (6) and (3).

Tikia Black
Business Manager

    My name is Tikia S. Black, formally Boulware. I was born here in Charlotte N.C.  In my earlier career, I worked for NCDMV as a Title Clerk, where I first discovered my love for cars and people.

    I started my journey with Hendrick Automotive Group in 2014. During my time here I have excelled in many different areas. I originally started in the consolidated office as a title clerk and soon transitioned to be the finance assistant for Hendrick BMW. From F&I assistant; I was promoted to Finance Manager at Hendrick BMW in April of 2017, and have recently joined the MINI team as of April 2018.

    When I'm not working I enjoy going to the movies, exploring new restaurants, going on road trips, and most importantly spending time with my family. 




Cody Martyna
Motoring Advisor
(833) 754-6297

Ligon Washington
Motoring Advisor
(833) 754-6297

Forrest Holston
Motoring Advisor
(833) 754 6297

    I come to Charlotte through way of Mobile Alabama.  I attended the University of Southern Mississippi.  I joined the Hendrick team in August of 2017 and have been with Hendrick Mini since May of this year.  I have an 18 month old daughter and we have fun going to local splash pads on my off day or going to eat at Cowfish.  While I enjoy all the MINIS, the Carbon Edition is my favorite.   


Sean Pires
Motoring Advisor
(833) 754-6297

John Ogletree
Motoring Advisor

Taylor Morrison
Motoring Advisor
(833) 754-6297



Eric Snyder
Parts And Service Advisor
(833) 754-6298

Dave Nichols
Service Advisor
(833) 754-6298

    I originally was in radio and television production, but I always had a love affair with cars.  After restoring several 1957 Chevys I made the leap to NASCAR, and moved to Charlotte in 1991 to work in racing for the next 25 years with NASCAR sponsors DuPont, Stanley, Tide and many more.  

    I am currently on my ninth BMW, and have 3 in the driveway, along with a Chevy Silverado. The total mileage for my fleet is over a million miles, so I know what it takes to make a vehicle last, that's why I enjoy being a Service Advisor here at Hendrick MINI.

Jacob DeBruhl
Internal Advisor
(833) 754-6298

Kiki Brynarsky
Service Advisor
(833) 754-6298

    I was born and raised in a small town in New Mexico. I always wanted to move somewhere with a lot of beautiful vegetation as New Mexico is mostly desert. Therefore, when I got the opportunity to move here I jumped on it! I have been here for about 8 years now and I love it. I have been in the customer service industry since I was old enough to work, but my goal has been to work in the automotive industry and still have direct contact with the public, so this job is perfect for me.

    I am excited to be a part of the Hendrick family. I love the MINI brand and I am proud to be a part of the team here and have the opportunity to grow with the company and community.


Justin Carr
MINI Lead Technician
(833) 754-6298

Jorge Bravo
MINI Technician
(833) 754-6298

Jason Blaylock
MINI Technician
(833) 754-6298

Rick Longbrook
MINI Technician
(833) 754-6298

Nick Faillace
MINI Technician
(833) 754-6298

Nick Hudson
MINI Technician
(833) 754-6298

Chris Brewer
MINI Technician
(833) 754-6298

Chuck Lauria
MINI Technician
(833) 754-6298



Gregg Delgadillo
Parts Assistant
(833) 754-6298

Robert Mason
Service Assistant
(833) 754-6298